Returns & Exchanges at The Corkscrew

We take pride in our curated selection of fine wines and gourmet goods, but if your order arrives damaged or incorrect, we are here to help. You may return eligible, unopened items within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer concierge team with your order number and photos of any damaged or incorrect items to start the process.

• 2.
  Receive Authorization

  Once approved, we will provide a prepaid shipping label and instructions on how to package your items securely.

• 3.
  Ship the Package

  Drop off your return at any authorized carrier location, ensuring the wine or perishables are packed in their original protective casing.

• 4.
  Quality Inspection & Refund

  After our cellar team inspects the returned goods, we will issue a credit to your original payment method within 5-7 business days.